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Thursday, March 22, 2018

User management responsibility is not working in oracle ebs r12

One of the application (ebs) user reported that he is getting the below error message when he tried to access user management responsibility. Please follow the steps below provided in the resolution section to fix this issue.

How to replicate the error?

- Log into ebs with named user
- Click user management responsibility

Error :

There are no valid navigations for this responsibility

Cause: Application Object Library was unable to loade the menu for the current responsibility

Cause: The Menu compilation has failed

CAuse: There is no valid Menu defined for this responsibility

Cause: There are no navigable forms associated with this responsibility

Action: Contact your system administrator. ensure that a valid menu, containing navigable forms, is defined for the responsibility. Ensure that the menu is correctly complied. 






Solution :

- Log into ebs as sysadmin user
- Navigate to user management responsibility
- Click users under user management
- Query for the reported user
- click Assign roles
- Assign Security administrator and Custom administrator responsibility to the reported user
- Clear FND cache
- Ask the user to relogin and check

** ITs highly recommended to test the fix in test before moving into production. 


Steps provided in pictures for better understanding.







Thanks!
~Sikky

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